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Servizi alla Strada Spa to set up a Conciliation Service Process users have to apply when the Complaints Office answers are not satisfying.

The conciliation service process shall be composed by one member of the board of directors and a consumer association representative chosen by the user.

If user did not choose a representative who will be present in shifts, a representative of consumer associations have signed the Charter of Services.

To communicate with the Conciliation Service Process, you can send an 'e-mail to e-mail address is This email address is being protected from spambots. You need JavaScript enabled to view it. .